Building societies, banks, specialist lenders and third-party servicers use Phoebus to service over £120 billion of mortgage and savings assets in the UK and Ireland.
For over 30 years, Phoebus has been trusted to deliver automated servicing solutions to over 25 clients in the UK and Ireland. Our approach is to create a true working partnership with clients which drive measurable results and ROI.
The ability to service many different product types on the Phoebus servicing solution is recognised as a key strength. Multi-tenancy capability allows different brands to be serviced in accordance with different SLAs.
Phoebus manages even the most complex servicing needs and is widely recognised as the markets’ most robust and accurate servicing platform. The Phoebus API ecosystem integrates customers to their accounts via mobile and web application and also integrates Phoebus with any internal or external applications required as part of an implementation.
The latest Phoebus digital servicing technology delivers a behaviourally driven, contemporary user interface to ensure client teams deliver an optimum service when dealing with customers who really need attention. A configurable, integrated business automation solution monitors all accounts 24/7 alerting users when an account needs to be reviewed due to an unexpected event.
If you’re seeking to digitise your operations and customer experience whilst driving impressive efficiencies through automation, Phoebus should be your partner of choice.